Printer Is NotPrinting

Description: Print failures usually stem from a basic issue — power,paper, ink/toner, or connectivity (cable/Wi-Fi) — but can also involve driveror print-queue problems on the computer.

Q: What arethe basics I should check first?

A: Confirm the printer ispowered on, has paper loaded, and has sufficient ink/toner. Check the printer'sdisplay panel for any error message.

Q: How do Icheck the connection?

A: For USB printers, checkthe cable is firmly connected. For network/Wi-Fi printers, confirm the printeris connected to the network (check its display or network light).

Q: My documentis stuck 'printing' but nothing comes out.

A: Open your print queue(search 'Printers & Scanners' in Windows), cancel the stuck job, and tryprinting again.

Q: None ofthis works — what should I do?

A: Restart both the printerand your computer. If the problem continues, log a ticket with the printername/location and the error shown.