Mouse Not Working 

Description:
Similar to keyboard issues, this is generally due to a loose cable, faulty USB port, or wireless connectivity/battery problems.

Frequently Asked Questions

Q: The cursor isn't moving at all — first steps?
A: Check that the cable is securely connected, or for wireless mice, confirm the receiver is plugged in and batteries have charge.

Q: Should I try another USB port?
A: Yes — unplug and try a different USB port to rule out a port-specific fault.

Q: The cursor moves erratically. What could cause that?
A: This is often due to a dirty sensor or an unsuitable surface. Try cleaning the sensor and using a mouse pad.

Q: Still not working — what next?
A: Restart your computer with the mouse connected. If it still doesn't respond, log a ticket for a hardware check or replacement.