Keyboard Is Not Working

Description:
This issue is typically caused by a loose or faulty cable connection, a malfunctioning USB port, or (for wireless keyboards) a connectivity/battery issue.

FAQ

Q: The keyboard isn't responding at all — what should I check?
A: Ensure the cable is firmly plugged in at both ends. If it's wireless, check that the USB receiver is connected and batteries are not dead.

Q: Should I try a different USB port?
A: Yes, unplug the keyboard and plug it into a different USB port on your computer. This rules out a faulty port.

Q: What if only some keys work?
A: This may indicate a hardware fault. Note which keys are affected and report this to IT — a replacement may be needed.

Q: I've tried the above and it still doesn't work.
A: Restart your computer with the keyboard connected, and if the issue persists, log a ticket for a hardware check or replacement.